Excerpt: "For many years, IFMA has conducted surveys of its facility management members to find out the top office complaints among employees. Common grievances offered include high noise levels, limited space and unusual odors. However, complaints of the temperature being too hot or too cold always top the list, often alternating from year to year. Research has shown that improvement to thermal comfort issues often results in higher tenant satisfaction scores, so building owners and operators take these concerns seriously. Facility managers go to great lengths to keep facilities comfortable for workers, as this comfort is directly tied to worker productivity. Recent IFMA research has also uncovered the trend that many facility managers have adjusted the thermostat to higher settings in the summer and lower settings in the winter to reduce energy cost and consumption. The purpose of this 2009 study is to identify when most thermal complaints occur, the nature of the complaints, and what building actions and improvements are made to make workers comfortable and able to concentrate on their jobs."
Download the entire report, "Temperature Wars, Savings vs. Comfort, International Facility Management Association Report, 2009"
Source credit: International Facility Management Association
RBc: This report gets our two thumbs up - it validates what other building researchers have been saying for many many years. To understand the science of thermal comfort be sure to visit the Fundamentals of Indoor Environmental Quality